Terms and Conditions

Terms Of Use

Who we are and how to contact us

mt-realestatead.com is a website (the “Website”) owned and managed by Master Touch LLC and its global affiliates (referred to as “we”, “us”, and “our”).

For inquiries, please email info@mt-realestatead.com.

You accept these Terms by using the Website

These Website Terms of Use (“Terms”) form a legal agreement between us and you. By using the Website, you confirm your acceptance of these Terms and agree to abide by them. If you do not accept and agree to these Terms, you must not use the Website.

You are not permitted to use the Website or accept these Terms if (a) you are under eighteen (18) years of age, or (b) you are legally prohibited from receiving or using the Website under the laws of your country of residence or the country from which you access or use the Website.

You are responsible for ensuring that anyone who uses the Website through your network is aware of these Terms and any other applicable terms and conditions and that they comply with them.

These are other terms that may apply to you

These Terms include the following additional terms, which also apply to your use of the Website: our Privacy Policy and, if you download our mobile app, our App Terms of Use.

How we process your personal information

We will collect and process your personal information solely in accordance with our Privacy Policy.

How you may use material on the Website

We own or are the licensee of all intellectual property rights on the Website and in the material published on it. These works are protected by copyright laws and treaties worldwide. All such rights are reserved.

We, along with our suppliers and licensors, expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials that appear on the Website. Access to the Website does not grant, nor shall it be considered as granting, any license under our or any third party’s intellectual property rights. Any use of the Website or its contents, including copying or storing them in whole or in part, other than for your personal, non-commercial use, is prohibited without our permission. You may not modify, distribute, or re-post anything on the Website for any purpose.

Our names and logos, as well as all related product and service names, design marks, and slogans, are trademarks or service marks of us or our licensors. No trademark or service mark license is granted in connection with the materials on the Website. Access to the Website does not authorize anyone to use any name, logo, or mark in any manner.

You may temporarily download copies of the materials (information or software) on the Website for personal, non-commercial transitory viewing only, and you may draw the attention of others within your organization to content posted on the Website.

You must not modify the paper or digital copies of any materials you have printed or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.

You must not use any part of the content on the Website for commercial purposes without obtaining a license from us or our licensors. If you print, copy, or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately, and you must, at our option, return or destroy any copies of the materials in your possession, whether in electronic or printed format.

You must keep your account details safe

If you choose, or are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to any third party.

We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than yourself knows your user identification code or password, you must notify us at info@mt-realestatead.com.

How you must not act when using the Website

You must not engage in any actions that we would deem inappropriate, unlawful, or prohibited by any applicable laws related to the Website, including but not limited to:

a. Using any automated device, software process, or means to access, retrieve, scrape, or index the Website or any content on it;

b. Using any device, software, process, or means to interfere or attempt to interfere with the proper functioning of the Website;

  • c. Undertaking any action that imposes an unreasonable or disproportionate burden or makes excessive traffic demands on our infrastructure;
  • d. Attempting to decipher, decompile, disassemble, or reverse engineer any software that comprises or makes up any part of the Website;
  • e. Using or indexing any content or data on the Website for purposes of:
    • i. Constructing or populating a searchable database of properties;
    • ii. Building a database of property information;
    • iii. Competing with us in any manner not specifically authorized by us;
    • iv. Transmitting spam, chain letters, contests, junk email, surveys, or other mass messaging, whether commercial or not;
    • v. Using the Website or any content from it in a manner that we determine as unreasonable and/or not for the intended purpose;
    • vi. Violating the rights of any person, including copyright, trade secret, privacy rights, or any other intellectual property or proprietary rights;
    • vii. Posing as any person or entity or attempting to solicit money, passwords, or personal information from any person;
    • viii. Acting in violation of any terms or other conditions stipulated by us or any applicable law;
    • ix. Reproducing, republishing, retransmitting, modifying, adapting, distributing, translating, creating derivative works or adaptations of, publicly displaying, selling, trading, or exploiting the Website or any content on it, except as expressly authorized by us;
    • x. Transmitting or attempting to transmit any computer viruses, worms, defects, or other destructive items;
    • xi. Gaining or attempting to gain unauthorized access to the Website, the server on which it is stored, or any server, computer, or database connected to the Website;
    • xii. Attacking or attempting to attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

If necessary, we may implement measures to prevent unauthorized access and use of the Website, including but not limited to instituting technological barriers or reporting unauthorized or illegal conduct to relevant authorities.

Your interaction with real estate agents through the Website

We are not a real estate agency. We provide a service through which agents can market or promote properties, and you can view property details (“Details”) along with other content hosted and developed by us. Agents and third parties are responsible for preparing the Details and handling inquiries directly from you. Other than facilitating introductions between you and the relevant agent when you inquire about a property, we do not participate in any further communications or transactions between you and agents.

Details are hosted by us in good faith but are produced directly by agents and/or third parties and have not been verified by us. You are responsible for conducting your own inquiries, and we provide no guarantee and accept no responsibility for the accuracy or completeness of any information contained within the Details.

You are responsible for:

  • a. Checking, confirming, and satisfying yourself as to the accuracy of any Details;
  • b. Instructing a surveyor and/or obtaining legal advice before committing to any purchase; and
  • c. Ensuring that you act in good faith towards any other parties.

You represent and warrant that your use of the Website will comply at all times with these Terms of Use and any additional terms that may apply to you in relation to your use of the Website, including all amendments and revisions to these Terms in accordance with Clause 13 herein.

Our responsibility for loss or damage suffered by you

To the extent permitted by law, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or in connection with the use or inability to use the Website, or the use of or reliance on any content displayed on the Website.

We specifically disclaim liability for:

  • a. Any failures due to software or internet errors, or circumstances beyond our reasonable control;
  • b. Loss of your password or account due to breakdowns, errors, power loss, or other issues with your computer system or account;
  • c. The use of, or inability to use, our website;
  • d. The reliance on any content or information displayed on our website;
  • e. Any direct, consequential, special, or punitive loss, damage, costs, or expenses;
  • f. Loss of profit, business, reputation, goodwill, or depletion of goodwill;
  • g. Loss of, damage to, or corruption of data.

Unless expressly agreed otherwise in writing, you agree not to use the Website for any commercial or business purposes.

We do not guarantee that the Website will be secure or free from errors, bugs, or viruses. We are not liable to you or anyone else for any loss or damage caused by viruses, distributed denial-of-service attacks, or other harmful materials that may infect your computer equipment, programs, data, or other proprietary materials due to your use of the Website or downloading of any content on it, or from any website linked to it. You are responsible for configuring your information technology, computer programs, and platform to access the Website, and for using your own virus protection software.

If you inquire about a property on this Website, you acknowledge and agree that your details will be sent by email or other communication means (such as WhatsApp) directly to the agent, estate agent, landlord, or developer marketing the property. We do not accept liability for any subsequent communications you receive directly from these parties or any third party.

Content on the Website

The materials presented on the Website may contain technical, typographical, or photographic errors. We do not guarantee that any materials on the Website are accurate, complete, or current. We reserve the right to make changes to the materials displayed on the Website at any time without prior notice.

Making the Website available to you

We make every effort to maintain the availability of the Website and its services, but we do not guarantee continuous, uninterrupted, or fault-free operation. Occasionally, essential maintenance or upgrades may necessitate temporary unavailability of the Website and services without prior notice, although we strive to minimize downtime. We assume no liability for any interruption or loss of service. We reserve the right to modify, suspend, or terminate any part of the Website or its services, including your access to it.

Links to other websites

The Website may include links, hyperlinks, and pointers to third-party products, services, and websites that are not affiliated with us and are provided for informational purposes only. We have no control over the content, products, or services of these third-party sites or resources, and we do not guarantee or assume responsibility for them. Additionally, the Website may feature advertising from third parties, and we are not responsible for, nor do we make any warranties or representations regarding, any misleading or inaccurate advertisements, which are solely the responsibility of the advertiser.

Links or advertisements on the Website should not be interpreted as our endorsement of those linked sites or the information you may obtain from them. The Website may also contain data provided by third parties, and we do not warrant or guarantee the accuracy of such data. By using the Website, you agree to release us from any claims or disputes arising from or related to interactions with third parties.

When you use the Website, you grant us an irrevocable, worldwide, royalty-free license to commercialize, copy, license to other persons, use, and adapt for any purpose any material you generate or submit in connection with your use of the Website.

We do not guarantee that the content, links, or sub-domains associated with the Website will be available and accessible to you at all times. Information provided on our publications, posts, inserts, and content should not be considered a substitute for professional legal, financial, or real estate advice.

Changes to the Terms

We reserve the right to revise these Terms periodically without prior notice. It is your responsibility to review these Terms each time you use the Website to ensure that you understand the current terms and conditions that apply. Additionally, we may update and modify the Website periodically without notice.

Your contributions on the Website

In these Terms, “Contributions” refer to any information, including data, text, video, images, audio, or other material that we allow you to host, share, publish, post, store, or upload on the Website.

We reserve the right, without liability to you, to remove, alter, or disable access to any or all of your Contributions at any time and in our sole discretion, without prior notice. We may take such actions if we believe that:

  • a. Your Contributions violate any law or regulation;
  • b. Your Contributions infringe the intellectual property rights of any third party;
  • c. We are required to do so by a regulatory body or relevant authority pursuant to a take-down notice;
  • d. Your Contributions are:
    • i. Misleading or deceptive;
    • ii. Inappropriate given the purpose of the Website;
    • iii. Likely to cause offense;
    • iv. Materially incorrect;
    • v. Obscene;
    • vi. Defamatory;
    • vii. Otherwise unlawful and/or against local customs or norms;
    • viii. Corrupted due to the presence of viruses or other disabling code.

To the extent that any Contributions are proprietary, you grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable, and irrevocable license to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, display, and publicly perform your Contributions in any medium, whether currently known or developed in the future.

You also grant each user of the Website the right to use your name or the name associated with your Contributions, and you represent and warrant that:

  • a. You own or control all rights to your Contributions; or
  • b. You have the lawful right, including all necessary licenses, rights, consents, and permissions, to use and authorize us to display your Contributions.

For any Contributions where you retain moral rights:

  • a. You do not require personally identifying information to be used in connection with the Contribution or any derivative work thereof.
  • b. You understand and acknowledge that while using the Website, you may be exposed to Contributions from other users for which we do not have control and do not warrant their accuracy.

Additionally, you represent and warrant that:

  • a. You have the lawful right, including all necessary licenses, rights, consents, and permissions, to make and authorize your Contributions.
  • b. Your Contributions will not infringe the intellectual property rights of any third party, and you agree to pay all royalties, fees, or other monies due by reason of any Contributions made by you.
  • c. Your Contributions will not be:
    • i. Misleading;
    • ii. Deceptive;
    • iii. Materially incorrect;
    • iv. Likely to cause offense;
    • v. Involved in direct or indirect advertising or marketing of products or services;
    • vi. Obscene, including pornographic or racially or ethnically offensive material;
    • vii. Defamatory;
    • viii. Otherwise unlawful or encouraging unlawful conduct;
    • ix. Otherwise inappropriate given the purpose of our website.

Communicating with you

When you use the Website or send emails to us, you are communicating with us electronically. By using the Website, you consent to receive electronically any communications related to your use of the Website. We will communicate with you via email or other communication means, such as WhatsApp, or by posting notices on the Website.

You acknowledge and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Any notices from us intended for your receipt will be considered delivered and effective when sent to the email address or mobile number you have provided on the Website for your account.

Indemnity

You agree to indemnify and hold us, our affiliates, and our officers, agents, partners, and employees harmless from any and all losses, liabilities, claims, or demands, including reasonable attorney’s fees, arising out of or in connection with your use of the Website or any Contributions made by you that do not comply with these Terms.

Disclaimer

The materials on the Website are provided on an “as is” and “as available” basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Additionally, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on the Website or otherwise relating to such materials or any sites linked to the Website.

We may monitor and record telephone calls

Real estate broker and developer clients who have subscribed to our call tracking service have opted to route their call inquiries through the Website. These calls may be tracked and recorded for purposes of training and assessing customer service quality. By using the Website, you consent in advance to any such recordings. We will provide a reminder about our recording policy before each phone conversation begins.

Governing law and jurisdiction

These Terms and any non-contractual obligations arising in connection with these Terms and your access to the Website shall be governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC) in the Emirate of Dubai, United Arab Emirates.

You agree to submit to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre (DIFC) for any disputes or legal proceedings arising out of or related to these Terms or your use of the Website.

General Terms:

Validity and Enforceability: If any term of these Terms is or becomes invalid or unenforceable for any reason, the validity and enforceability of the remaining terms will not be affected.

Entire Agreement: These Terms and the documents referred to or incorporated in them constitute the entire agreement between us and supersede all previous agreements and understandings relating to their subject matter.

Contact Us:

Our subscribers include licensed real estate brokers, developers, and hotel apartment providers. Our advertisers are contractually obligated to list only properties that are available for sale or lease with proper authority from the owner and all necessary governing bodies. Properties listed on the Website should accurately reflect the property itself and the proposed transaction. If you suspect fraudulent or misleading property postings on our site, please email us the details at info@mt-realestatead.com.

If you have any questions, complaints, or suggestions regarding these Terms of Use, please contact us at: info@mt-realestatead.com.

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